What should I do if I receive a faulty or damaged item?Updated 10 months ago

We're very sorry  for any inconvenience and disappointment this may cause.

Please contact our Customer Services concierge using the form here and provide the following:

1. Your order number i.e. #XXXXXX

2. The email address used for the purchase

3. Images of the fault / damage: i) close image up of the fault / damage, ii) zoomed out image to show location of the fault / damage on the garment

4. Short description of the fault / damage

Our Customer Services team will reach out to you by the end of the business day following receipt of your message